Help Desk Software

Keys to get all the potential of teamwork.

08 de December de 2015 in Career, How to, Productivity, Satisfaction

The team concept originates from sports, however, the corporate world knew incorporate very well this concept in the mid-twentieth century, when different authors star to recognize the importance of teams in organizations, focusing on companies and particularly in projects.

So, in the current days we hear so much about Team Building, Team Work, and Team Leadership.

Teamwork is not just a sum of individual activities, but there is a collective energy that produces a different effect to the simple addition of tasks.

For those who lead teams and not only wishing to build teams, but mainly learn to obtain the full potential of the synergy between all its members, here are 10 keys that will be fundamental to achieve this purpose.

That isn’t just for Help Desk teams or IT projects, but for any other area where teamwork is vital…

  1. Formation of teams with a purpose and a task. For a team to be made there must be a purpose, a task. The common goal is the league. Sense of purpose is all!
  2. Scope of the purposes in a specified period. Teams have a specific time to do their work. And these time limits may be set by a higher level of organization, the team itself, by the driver or by a process of negotiation between the many stakeholders in the organization.
  3. Individual specialization and specialization of the team. While members have knowledge and skills in one or more specific subjects, they should also be prepared to exchange functions.
  4. The selection of team members. Organizations select their members focused on individual skills psychological conditions, etc.
  5. Evaluation by process. Evaluation by results. Some teams are measured only by results. Other also measure the shape and case in which the task was accomplished
  6. Team style. Each team has a style that characterizes and is formed by internal agreements, for resources, for personal style, knowledge and previous experience of the members and the team leader, for his stories, etc.
  7. Quality standards. Teams are required to meet quality standards. For example: an orchestra can’t tune.
  8. Reliability. It develops over time. In ephemeral teams confidence is often implicit in the professionalism of its members.
  9. The oath of the team. The agreements score the team’s limits, generate cohesion.
  10. Ethics, motivation and training. The satisfaction of certain ethical principles – of which the continuous training and competition are not excluded- is a motivator for team members.

And to you which factors unite and improve the performance of a team? Share with us!

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