Milldesk will be at Gartner ITxpo Symposium 2014

Milldesk Help Desk Software will be at Gartner ITxpo Symposium 2014 in Orlando, USA like last year. Make a trial, test our software in your environment. http://www.gartner.com/technology/symposium/orlando/exhibitor-directory.jsp Gartner Symposium/ITxpo is the world’s most …

What is the Help Desk service ?

Among the activities that are part of the scope of this service include: Guide users on standard operating procedures and best practices for using the features available in the tool; …

Evaluate customer satisfaction surveys

A lot of time and resources are invested in developing satisfaction surveys , determining their frequency of application, mode of distribution and compilation of results. So your goal should go …

Big Data and Professional preparation

Big Data is a fairly new term that has become popular to describe the growth , availability and use of information exponentially . For IT professionals , it is important …