How to Conquer a successful career in IT
To build a successful career in IT , you need to be the kind of professional who never stops: being in constant learning, have a taste for taking risks and …
5 attitudes for using the cloud as a competitive advantage
Companies that have so far managed to create new interactions with the cloud have at least one thing in common: they use their ability rather than investing in development and …
Milldesk Help Desk Software at Gartner Symposium
Milldesk Help Desk Software was at Gartner ITxpo Symposium 2013 in Orlando, USA. Make a trial, learn more about our software!
What exactly is a Help Desk/Service Desk?
A service desk is a resource intended to provide the customer or end user with information and support related to a company’s or institution’s products and services. The purpose of a help desk is …
What is ITIL?
The Information Technology Infrastructure Library (ITIL) is a set of practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business. In its current form (known as ITIL …
Star Wars Help Desk
Who would imagine they have a help desk too?
How to choose the right IT Help Desk software for your company
Choosing the right IT help desk software for your company is a very important decision. Choosing the wrong solution can bring additional problems for you, your employees, frustrated customers and …
Learn six quality techniques to help prevents service outages
The Information Technology sector is very important in a company’s productivity The productivity of a company is directly proportional to the functioning of the Information Technology sector . A computer …
3 Tips to survive the technological and behavioral changes of our “Era”
Big Data, cloud computing, first-generation iPhone … All these great changes appeared less than 10 years and has been incorporated into the daily lives of those who work with technology, …