Why should you choose a Help Desk?
Despite the excellent options currently available in help desk software, there are still companies that use spreadsheets to control tickets and services. Unbelievable right?! Oops!! Is your company one of …
Service Desk is an increasingly valued service for organizations and serves to centralize a company’s needs in one place by logging in and out of support and maintenance requests to …
Your expertise and technology credentials can make you strong in an IT manager position. Learn how certain non-technical attributes can help you stand out. The 10 features listed below extend …
Negotiating with foreign customers is no longer an exclusivity of medium and large companies. The internet has virtually eliminated barriers; Even now in Brazil, it is possible to buy products …
At the time of hiring always comes to the fore those old issues and headaches, as it is essential to maintain the good performance of the company. We know that …
If you are a fan of the film and comic book world, certainly eagerly awaited the premiere of Captain America: Civil War and should know all about the comics Civil …
Believe me, if you manager of an IT project has not yet had the luck (or misfortune) to cross with someone hard to deal with on a project, do not …
No matter how much experience you have, when it comes to projects you will often make a mistake, that’s a fact. In this chat we want to address some bad …
We begin this chat with an inconvenient truth, but real: a lengthy service with a high waiting time and badly done can cause irreversible damage to the company’s image.Stop making …