Milldesk is being very useful for our IT, it is giving a nice UP in the services sector. The issue of reports is very good, I am even anxious to reach the end of the month and generate the reports to see how it went. We are super satisfied with the system!

Milldesk is able to aggregate all the necessary IT information we need for personalized service so that the customer feels known and special from the first moment

Today Milldesk is a differentiator. A more transparent tool for our customers, improving all levels of service and quality of our services. The level of satisfaction, especially with after-care, is higher and more effective. Undoubtedly one of our company's best acquisitions in 2011.

With several features that go far beyond the simple call record, Milldesk works according to the best practices described by the ITIL methodology. The system manages to be complete and simple at the same time, providing managers, technicians and users with a broad view of how the companies' IT structure is doing.

After evaluating some tools in the market, Milldesk stood out for being appropriate to the best IT practices, being flexible for different business segments, supporting companies of various sizes and having an affordable value. We recommend the acquisition of the tool and we hope that it can contribute positively to the business just as it contributed to us.

MillDesk provides a very good experience for users, technicians and managers, as it has a simple interface and at the same time adheres to ITIL. With a wide variety of management reports and a personalized dashboard, it facilitates the management of Service Desk results. MillDesk is an excellent tool to support the implementation of an efficient Service Desk.